Monthly Archive for August, 2010

Latest Management Journal Papers

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The latest issue of  The International Journal of Knowledge, Culture and Change Management includes:

A Post-Crisis Case Study: The New Dean of Harvard Business School Promises “Radical Innovation”

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From The Economist

Henry Kissinger, who started his career in the killing fields of Harvard before moving to Washington, DC, is said to have quipped that academic politics are vicious precisely because the stakes are so small. Schumpeter has no idea whether the contest to succeed Jay Light as dean of the Harvard Business School (HBS) was vicious. But he is sure that the stakes were not small.

HBS is hugely influential. The school is a training ground for America’s business elite: a striking number of the top office holders of Fortune 500 companies, including the heads of General Electric and Boeing, sharpened their skills and elbows there. The school is also the apex of the vast global industry devoted to teaching business. It sits on an endowment of $2.1 billion and employs some terrific thinkers, including Michael Porter and Clayton Christensen. It developed the “case method”—using case studies to teach students about real-world business problems. It claims to be the source of four-fifths of the case-study materials used in the world’s leading business schools.

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Us Now

From Us Now

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The United Arab Emirates and BlackBerry? Cherchez la server

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From The Economist

The United Arab Emirates announced on August 1st that it had failed to reach an agreement on data traffic with Research in Motion, maker of the BlackBerry, and would suspend messenger, e-mail and web-browsing services on BlackBerrys from October 11th. There are lots of smart-phones in the world that handle e-mail and web browsing; why pick on BlackBerry? From the UAE’s telecoms regulator:

BlackBerry data is immediately exported off-shore, where it is managed by a foreign, commercial organization. BlackBerry data services are currently the only data services operating in the UAE where this is the case.

Whenever you read about a dispute between a web-based service and a country, you need to ask yourself only one question: where is the server located? The conflict between Google and China came down to the conditions under which Google could locate servers in China. Closer servers offer a faster load-time, but servers on the Chinese mainland fall under Chinese law. WikiLeaks, as well, takes advantage of server law by routing all links through servers in countries with strong protections for whistleblowers and journalists.

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In Search of Serendipity

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From The Economist

Every year, hordes of free spirits gather in the Nevada desert to “breathe art”, feel at one with the cosmos and sample the delights of Bianca’s Smut Shack. The Burning Man festival is radically anti-capitalist, with a strict ban on commerce and an emphasis on “self-reliance”. In short, it is not the sort of place you would associate with corporate schmoozing.

But you would be wrong, argue John Hagel, John Seely Brown and Lang Davison. Their new book, “The Power of Pull: How Small Moves, Smartly Made, Can Set Big Things In Motion”, celebrates unconventional networkers such as Yossi Vardi, the 68-year-old “grandfather” of Israeli venture capital. Mr Vardi attends or hosts some 40 pow-wows a year, including Burning Man. (It’s about art, sex and drugs, he muses, but “I was only involved in art.”) According to “The Power of Pull”, Mr Vardi is a “super-node”, one of the best-connected people in the high-tech industry. More than that, he is a role model: he excels in “managing serendipity”. His avid conference-going, for example, is not just for fun. By mingling with so many strangers, he finds that he often bumps into people who give him valuable information.

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Profiting From Non-Profits

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From The Economist

The members of the Village People, a pop group founded in the 1970s, are dismayed that the organisation that inspired their greatest hit is to change its name after 166 years. The American branch of the Young Men’s Christian Association, known to arm-waving disco mavens as the YMCA, announced on July 12th that it would become plain “The Y”. This is part of what the outfit describes as a “major brand revitalisation” intended to make it seem warmer and more welcoming. It may turn out to be a misguided rebranding exercise on a par with Coca-Cola’s launch of New Coke and British Airways dropping the Union Jack from the tails of its aircraft.

Non-profit organisations such as the one formerly known as the YMCA are commonly advised to become more like for-profit businesses. Management experts and consultants view them as horribly inefficient due to the absence of the concentrating power of the profit motive. The negative reaction to the Y’s rebranding suggests that non-profit outfits are not all that good at emulating business even when they try. There has been barely any reciprocal pressure on for-profit firms to learn from the non-profits. Yet this is what Nancy Lublin, one of America’s most successful non-profit leaders, proposes in a new book, “Zilch: The Power of Zero in Business.”

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Management Journal, Volume 10, Number 1 available

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The first issue of Volume 10 of The International Journal of Knowledge, Culture and Change Management has now been published.

Volume 10, Number 1 contains:

Continue reading ‘Management Journal, Volume 10, Number 1 available’

Google Wave Decision Shows Strong Innovation Management

google_wave_logoFrom Karim R. Lakhani  in Harvard Business Review:

Some tech pundits were surprised that Google decided to shut down Wave yesterday just a year after its launch andchastised the company for its decision. But I’m not surprised and I applaud the company’s decision to pull the plug after it was clear the market wasn’t interested in Wave. From my vantage point as someone who studies innovation, Google’s decision was exactly the right move and provides some very important lessons for managing innovation in both small and large organizations.

The first lesson, of course, is that uncertainty haunts all innovation attempts. Charles Kettering, inventor and VP of R&D and Board Member of GM (1920-1947) famously noted that when it comes to innovation: “You don’t know when you are going to get the thing, whether its going to work or not and whether its going to have any value whatsoever.” In essence Kettering implied that any innovation attempt faces a combination of temporal, technical and market uncertainty. Even a company like Google, recognized for its wealth of intellectual talent in its employees, was not able to figure out before hand if there would be a market for Wave. Some types of uncertainties are simply not resolvable before the fact, and the only true way to find out is to make the investment and launch an innovative product in the market place. Google should be applauded and rewarded for pioneering a risky project and publicly launching it so that it can learn from the market.

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Soul Searching, not Soul Stirring

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From Matthew Reiez, Times Higher Education

Mission statements form a major part of how many institutions present themselves to the world – and, at least in theory, how they see themselves.

Although the precise terms differ, it is now common for universities to make the effort to define their basic purpose (mission), major longer-term aspirations (vision) and underlying values. There is fun to be had in comparing the self-descriptions that appear in their corporate advertising (see quiz, page 40). Yet mission statements present a far more considered picture, often based on extensive consultation and debate. What is the point of them, and can they justify their cost, especially at times of financial constraint?

Universities are willing to invest considerable amounts of money in getting their mission statements right, as the example of the University of Nottingham indicates (see box, below). Certainly, words that genuinely inspire people are worth paying for. The Conservative Party must have handed Saatchi & Saatchi a small fortune for the phrase “Labour isn’t working”, but it is generally agreed to have played a major role in helping the Tories win the 1979 election. Given the sums universities must spend on developing declarations of their missions, one would hope that the results read like the products of top-class copywriters. So are they genuinely inspirational, banal or positively leaden?

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Things Fall Apart

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From Omar Malik, Times Higher Education

Philosophers have long pondered the big question: why is life such a bugger? Lesser orders have similarly wondered why life is just one damn thing after another. Why do things always go wrong? The answer is short and simple: the laws of nature.

Some like to believe that we are the highest form of life, blessed with free will. Maybe. But as far as nature is concerned, we are just another of her countless products and, like the rest of them, serve sentence under her laws.

Francis Bacon said that we cannot command nature except by obeying her; sadly, he omitted to say that to obey her, we must first understand her. In macro terms that is surprisingly easy: all we have to do is identify her laws. The micro task of combating them is much more difficult, well beyond the scope of libraries of regulations, however vast.

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